How we use this information:

• To personalize and maximize learning experiences.
  

  The information provided may be used to better your experience on the Website. For example, we may track which activities need to be finished and which ones are completed, and then use this information to suggest areas you may wish to work on.

• To understand how users engage with the Website.
  

  We use information provided by, or collected from, users to create new features, analyze trends and metrics, and learn information about our users’ preferences.

Limitations on access to your Personal Information by employees and authorized parties:

Our employees and affiliates will not access your Personal Information without a specific reason to do so. Often this reason will be to better serve you in the event of a support issue (for example, we may look up your operating system and web browser if you write to us saying you are having a problem with the Website).

How your data is shared and transferred.

We disclose user information only as described below:

• Student’s personal information may be shared with students’ schools and teachers.
  

  When a student joins a class, their data, including their name, username and scores, becomes available to the teacher who created that class. This information may also be shared with other agents within the school, including other teachers and the administration.

• Aggregated and anonymous data may be shared.
  

  We will occasionally share aggregated and/or anonymized data with partners for research, evaluation, consulting or other business purposes. When this occurs, no Personal Information will be shared, however, other information, such as your city, grade level, or performance may be shared.

• As legally required
  

  In response to court orders, warrants, or subpoenas, and other situations where required by law, we may share user information. We will take reasonable steps to notify users of this sharing as soon as possible.

• Change of business
  

  If we acquire, merge with, or are acquired by another organization, in whole or in part, the information we have collected may be transferred to and/or shared with the other organization and its affiliates. In such case, the organization receiving the personal information will be obligated to follow the terms of this privacy policy.

• When appropriate or necessary to protect our interests
  

  We may share information if we believe that it is reasonably necessary to enforce the Terms of Use or to protect us against liability, unlawful or fraudulent uses, or to defend ourselves against third-party allegations or claims. We may also share this information for security reasons, such as to defend the integrity of our website. Your information may also be shared to protect the personal safety, rights, or property of Quill.org, its users, and others.

• Service providers
  

  We may share information with our service providers.

• Partners
  

  We may share information about aggregated and/or anonymized data with our partners.

Your options and choices in our data use, collection, and transfer:

• You can choose to not provide us with Personal Information
  

  You may use the Website anonymously without providing any Personal Information. If you choose to do this, you will still have access to all of our lessons and content, but some Website features may not work and your progress will not be saved.

• You can view your Personal Information
  

  You can view certain personal information by logging into our website, and can request to view any other personal information by contacting us at [email protected], or sending a request in writing to the address listed below.

• Your Personal Information can be corrected, edited, or deleted
  

  To ensure that you have control over your information, we will respond as quickly as possible to any request to correct, edit or delete Personal Information. If you would like this information changed or removed, please contact us at [email protected], or send a request in writing to the address listed below.

Data Retention

We will retain your or your student's personal information, including after the school term in which you or your student uses the Services, for only as long as is reasonably necessary to fulfill the purpose for which the information was collected. Generally, Quill will delete a user's personal information 4 years after the user's last login to the Services.

Children Users

Children’s Online Privacy Protection Act (COPPA)

To comply with COPPA, we only collect Personal Information from children under 13 after the student’s school, district or teacher has agreed to obtain parental consent for that child to use our Website and to provide us with Personal Information.

While parents or guardians of children under 13 may sign up their child and provide us with Personal Information about the child, no child under 13 may sign up with us or send us Personal Information unless they are signing up through their school, district or teacher, and that school, district or teacher has obtained parental or guardian consent to use our Website and provide us with Personal Information.

If you are under 13, do not send us any Personal Information unless you are signing up through your school, district or teacher, and that school, district or teacher has obtained parental consent for you to use our Website and provide us with Personal Information.

If we find any users who are under 13 and have shared Personal Information with us without signing up through a school, district or teacher that has obtained parental consent to use our Website and provide us with Personal Information, we will delete this information as quickly as possible. If you are aware, or become aware, of any users who have violated any part of this section, please email us at [email protected] so that we can investigate.

If you are signing up for the Website and creating accounts on behalf of student(s), you represent and warrant that you are either (a) a teacher or school administrator or otherwise authorized by a school or district to sign up on behalf of students, or (b) the parent of such student(s). If you are a school, district, or teacher, you represent and warrant that you are solely responsible for complying with Children’s Online Privacy Protection Act (COPPA) and all similar applicable laws, meaning that you must obtain advance written consent from all parents or guardians whose children under 13 will be accessing the Services. When obtaining consent, you must provide parents and guardians with this Privacy policy and our Terms of Use. You must keep all consents on file and provide them to us if we request them. If you are a teacher, you represent and warrant that you have permission and authorization from your school and/or district to use the Services as part of your curriculum, and for purposes of COPPA compliance, you represent and warrant that you are agreeing to this Privacy policy and our Terms of Use on behalf of your school and/or district.

How we handle data security

• Keeping your information secure
  

  To protect your Personal Information, account information, and privacy, we may require you to login using a password before accessing certain parts of the Website. We urge you to create a strong password and keep this information safe.

• We try to keep secure the Website and Personal Information within, but there are no guarantees.
  

  We use a number of techniques, including technological, social and procedural methods designed to keep your information safe. These include following industry practices, working with cyber security consultants, and more. While we take reasonable steps to protect your information, we neither ensure nor warrant that information transmitted to or by us is secure, and you provide us with this information at your own risk.

• You will be notified electronically or through the Website if there has been a security incident that may affect you.
  

  If a security incident involving your Personal Information does occur, we will notify you and any other users that may have been affected as soon as possible after we learn of the security incident. This notification may occur electronically, or via a notice posted on the Website.

Links to third party sites

In some cases, the Website may link to third party websites. These links may include social media pages, partner organizations, or any other website. We cannot control the activities or content that exists on these sites, and they may change without our knowledge. This Privacy policy does not apply to those websites, or any other website that is not part of the Website.

Changes and updates to this Privacy policy

We may revise this Privacy policy from time to time. If we make any changes, we will change the last revised date listed below. The revised Privacy policy will become effective upon such posting.

If we make any material changes to this privacy, we will provide notice to the email address we have on record for each account holder. For material changes regarding use or collection of data, we will provide choices and additional information regarding the collection of such data before it is used in any manner inconsistent with the terms initially provided to users. You are responsible at all times for keeping that email address up to date.

Contacting Us

If you have any questions regarding this Privacy policy, comments, or would like to know what Personal Information has been collected about you, please contact us by emailing [email protected] or writing to:

Empirical Resolution Inc.
41 E 11th St
11th Floor
New York, NY 10003

Quill.org Privacy Policy - Effective June 26th, 2025

Empirical Resolution Inc. doing Business As (DBA) Quill.org , (“Quill.org”, “our”, “us”, or “we”) is a US-based charitable nonprofit organization. As a 501(c)(3) nonprofit, we use the information we collect to provide you with a better experience and fulfill our mission of helping students become strong writers. We established ourselves as a non-profit organization so that a for-profit motive will not interfere with our mission of providing a trusted educational resource.

We are committed to protecting your privacy. We understand how important privacy is to you, and we are committed to protecting your privacy and to creating a safer environment for learners of all ages. This Privacy Policy explains how information is collected, used, disclosed, and protected by Quill.org when you use (or access) our website at www.Quill.org and online services (collectively, our “Service”).

Your use of our Service means that you specifically and expressly consent to all practices described below in this Privacy policy and our Terms of Service, as amended from time to time. Any information you provide to us or the Service, along with your use of the Service, is subject to the terms in this Privacy policy and our Terms of Service, as amended from time to time.

For specific information about how we collect, use, and process personal information when providing the Service to schools, school districts, and teachers, please review the Schools and Student Use section. Our Children’s Privacy Notice describes how we collect, use, and process personal information from children under 13.

If you are located outside the US, please be aware that your personal information will be transferred, stored, and processed in the US. By accessing or using the website, you agree that you have read and understand this Privacy Policy and our Terms of Service .

1. Contact Quill.org

Please contact Quill.org with any questions or comment by email: privacy @quill.org . You may also contact us by calling us at 510-671-0222 or by sending mail to 41 East 11th Street, 11th Floor, New York, NY 10003

2. Collection of Information

We collect information in the following ways, depending on your use of the Service and your account settings:

We collect information from you directly, such as when you create an account, communicate with us, participate in activities, events or surveys, or otherwise provide information during your use of the Service.

We may collect information from others, such as your teacher, School, or third parties (meaning organizations outside of Quill.org), such as third party applications that you use to connect to the Service.

We collect some information automatically, such as information about your use of the Service and the devices you use to access the Service. We may use cookies, web beacons, and similar technologies to collect information as explained in our Cookie Notice .

Examples of information we may collect includes:

• Account registration information (username and email)
• Information about your browser or device, and general location
• Information you choose to include in your profile or post in public areas of the Service
• Information you may provide in connection with specific features or special programs
• Non-personal information which may be linked to your personal information, including Information about your use of our Service

Additional information about our collection of Child and student data is provided in our Children’s Privacy Notice and Schools and Student Use.

Information you provide to us

Contact and profile information: When you create an account on the Quill.org Service we may collect information including your name and email address. We also collect sign-in information including username and password. After you register, you may also choose to provide additional information in your profile, such as your nickname, and other personal or demographic information.

Your communications with us: We may collect information from you at other times, such as when you request customer support, send us an email, post a comment or question, provide feedback, complete a user survey, participate in a special program, or otherwise communicate with Quill.org (including via third party services).

Your interactions with our Service: We may collect information from you when you interact with features of the Service, such as which activities you have completed, the questions and responses you write, your interactions with Quill’s Artificial Intelligence (AI)-powered learning tools , and other usage information.

Information that we may receive about you from others

Information obtained from a school, or from other users. We make available certain features on our Service that allow other users to provide us information about you. For example, a school or teacher may provide information relating to participants in a class. Please review our Children’s Privacy Notice and Schools and Student Use for additional information about use of our Service by Children and students.

Information from Single Sign On (SSO) authentication services: I f you decide to register for an account (or access your account) through an authentication service (such as Google Accounts or Clever as a Single Sign On, also known as a SSO) (“Authentication Service”), we may collect information from these third party services, consistent with your privacy settings in your account with the relevant Authentication Service.

Information we collect to enable your participation in special programs or features . Quill.org may feature a special program or activity we offer in partnership with a third party. If you participate in these special programs, Quill.org may collect information from you to facilitate those programs.

Information provided by partners and other sources. We may also receive information from third party organizations with which we partner to provide educational services. If we associate information from other sources with personal information that we collect through our Service, we will treat the combined information as personal information in accordance with this Privacy Policy.

Information we collect automatically

• Information about your use of our Service: We may collect usage information about your use of our Service, such as the number of problems you have attempted, the types of exercises you engaged in, subjects studied, the amount of time spent to complete a problem and data relating to Quill’s AI-powered writing feedback. This enables us to better tailor educational experiences that are most appropriate for you.
  
• Location information: We may collect and use information about your location (such as your country) or infer your approximate location based on your IP address in order to provide you with tailored educational experiences for your region, but we don’t collect precise geolocation data. You may be able to change the settings on your computer or mobile device to prevent it from providing us with any location information.
  
• Usage and device information: To provide a personalized learning and high-quality experience for our users, we may use various technologies that automatically record certain technical information from your browser or device when you visit our website, read our emails, use our Service or otherwise engage with us (e.g., the model of the laptop or mobile device and operating system version you use). You can learn more about our use of these technologies (and how to manage their use) in our Cookie Notice .

3. Use of Information

To provide our Service: Quill.org uses your information to operate, maintain, and provide all of the features of our Service. We store your information (activities, reports) so that you can access it. We use your information to recommend courses and activities. We may process your information using AI, such as when you use our AI-powered learning tools.

To communicate with you: We use your information to communicate with you about your account and respond to inquiries. We may also use your information to provide you with information about Quill.org’s features, services and other offerings that may be of interest to you, and communicate with you about our philanthropic mission and fundraising for our mission.

To understand, improve, and develop our Service: Quill.org uses information to understand and analyze the usage trends, learning behaviors, and preferences of our users, to improve the way the Service works and looks, and to create new features and functionality. To improve the accuracy and learning efficacy of our Service, we manually review some of the User Content (as defined in Section 5.1 (User Content and Ownership) of our Terms of Service).

To develop new educational offerings: We may use information to maintain, develop, support and improve our Service and other educational products and services, and for educational research.

For legal, compliance or safety reasons: We may review, use or disclose information to comply with applicable laws, rules, or regulations, and our Terms of Service, including protecting the safety and rights of Quill.org, users, and the general public. AI-powered feedback interactions are subject to review for safety and compliance purposes.

We may also use non-personal data elements (such as de-identified, anonymized or aggregated activity responses) for product development, AI development, research, analytics and other purposes, including for the purpose of analyzing, improving or marketing our Service, for demonstrating the impact of our Service, or conducting educational research.

For information regarding processing of personal information relevant for international visitors outside of the United States, please review Regional Information.

4. Disclosure of Information

Quill.org takes great care to protect the personal information you provide to us. We do not sell your personal information to third parties. We do not disclose Student Personal Data to any third party except (a) to service providers performing institutional services at our direction and bound by confidentiality, (b) to the student’s own teacher, school, or district administrators, or (c) as required by law. This section explains circumstances in which we may disclose personal information with third parties. Quill.org may disclose or transfer your information in the following ways:

Information disclosed when your account is connected to another user account: When your account is connected to a teacher, that person will be able to see your profile information and your learning activity on the Service, such as which activities you have completed, the questions and responses you write, and other usage information. This information may include your name (not only your username) as well as information in your account profile and your account settings.

Information you post to private spaces of the Service: When you post a question or answer to the Service , your question or answer may be visible to your teacher and other students in your classroom. This information is not posted publicly.

We may disclose information to third party Single Sign On tools that you choose: Quill.org provides you with opportunities to register an account with (and/or sign on to) Quill.org by using a Single Sign On Authentication Service. If you choose to use the Authentication Service, these third party services may be able to collect or infer information about you, including information about your use of our Service (i.e, your log-in activity), in accordance with their own privacy policies. Please note that these third parties are not governed by Quill.org or the terms of this Privacy Policy. We recommend you review the privacy policy of any third party application or service before authorizing its access to your Quill.org account information.

We may disclose information to your School: If you are a student or teacher, Quill.org may disclose certain information to your School and other teachers in your School. For more information, please review the section entitled Schools and Student Use.

We may disclose de-identified or aggregate information for educational research: Quill.org may disclose de-identified or aggregated information that does not reasonably identify you as an individual to research and evaluation partners for research purposes. This information will be aggregated and/or de-identified to reasonably avoid identification of specific individuals.

We will disclose information to employees and service providers: In order to provide our Service, Quill.org may disclose information to our employees and trusted vendors, third party service providers or other individuals, such as entities providing billing, customer support, analytics, hosting, data processing, marketing and similar services. When we disclose information to third party service providers or vendors, these third parties are contractually obligated to maintain the security and confidentiality of that information. This third party service provider article provides more information about who our subprocessors are and what services they provide.

We may disclose information in the context of a change of business (merger or acquisition): In the event that Quill.org is involved in a merger, acquisition, bankruptcy, change of control, or any form of sale of some or all of our assets, your information may be transferred or disclosed in connection with such business transaction. If the transaction involves the transfer of Student Personal Data to a third party, we will require the new owner to continue to honor the terms provided in this Privacy Policy, or we will provide the School with notice and an opportunity to opt-out of the transfer of Student Personal Data by deleting Student Personal Data before the transfer occurs.

We may disclose information for legal purposes: Quill.org may disclose information if we have a good faith belief that doing so is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations thereof; (c) investigate or defend ourselves against any third party claims or allegations; (d) detect, prevent or otherwise address fraud, security or technical issues; (e) protect the rights, property, or personal safety of Quill.org (and its team), our users, or the public; or (f) as otherwise required or permitted by law.

Retention of Personal Information: Our practice is to retain your personal data only for as long as necessary to provide our services to you, including maintaining your account on Quill.org. In determining how long we retain your personal data, we consider how keeping the information will assist the learner (or the school, in the case of school accounts), our legal requirements and other business needs. Our retention periods will vary depending on the type of data involved, but, generally, we consider these factors in determining how long we retain personal data:

• Whether the data is needed to maintain an account on Quill.org
• Whether the data is needed to support an educational purpose
• Whether we have a contractual requirement to retain the data
• Whether we have a need to retain data for legitimate business purposes such as for recordkeeping or to prevent fraud or abuse.
• Whether the data as necessary for processing purchases and resolving matters relating to payments, subscriptions or donation
• Whether our users have the ability to access and delete their data, and
• Whether our users would reasonably expect that we would retain the data until their Quill.org account is closed or terminated, or they request deletion.

Student Personal Data will be permanently deleted or irrevocably de-identified (a) upon a valid deletion request from the School, (b) when a School severs its relationship with Quill.org, or (c) after an extended period of inactivity in accordance with our inactive-account policy, unless we are legally required to retain it longer.When we have no ongoing legitimate business need to process your personal Information, our policy is to delete or de-identify the data. We may retain and use de-identified or anonymized data for longer periods for purposes such as product development, research, analytics and for demonstrating the impact of our Service.

Additional information about our deletion practices can be found in our Help Center Article. “ How do I delete my account on Quill ?”

5. Your Control of Information

You may use the Service without creating an account: You may use the Service anonymously with your students without manually providing any Personal Information by using the website without creating an account. If you choose to do this, you will still have access to links to all of our lessons and content, but some website features may not work and your students’ progress will not be saved.

You can unsubscribe from optional email messages: Quill.org may, from time to time, send you emails regarding our products and Service, or products and services we think you may enjoy. You can choose not to receive these emails by clicking the unsubscribe link in any e-mail or updating your email settings. Please note that you are not permitted to unsubscribe or opt-out of certain types of messages regarding your account, such as account verification, changes or updates to features of the Service, technical or security notices and certain programmatic communications (such as class assignments).

You can share information about courses you are studying through sharing features: We offer clearly marked sharing features, which allow you to share information about courses or topics you are learning about through the Service. Using the sharing features is entirely at your option.

Your account settings : We want you to have access to your information, so that you can help keep it as accurate as possible. If you register and provide Quill.org with information, you may update, correct, or delete your account and information at any time by reviewing your profile information and preferences on your account settings page.

Delete your account and information: To request deletion of your information at any time, please log into your account and select “Delete my account“ through My Account. You can learn more in our Help Center .

• We may not be able to delete information in all instances. For example, we may retain certain information as necessary to prevent fraud or future abuse, for recordkeeping or other legitimate business purposes, or if required by law. Retained personal information will remain subject to the terms of this Privacy Policy.
• Unless we receive a deletion request, we will retain your information for as long as your account is active or as is reasonably necessary to support the purposes for which it was collected. We may also retain information which has been de-identified or aggregated such that it can no longer reasonably identify a particular individual.

School Agreements: The terms of the agreement between the School and Quill.org may dictate the schools ability to modify or delete accounts via administrative requests.

6. Security of your personal information

Quill.org is committed to securing your personal information. Some of the ways in which we protect your personal information include:

• We encrypt your personal information when it is stored at rest
• We protect your personal information with encryption during transmission over the public Internet
• We use reasonable organizational and technical safeguards designed to help protect the privacy and security of your personal information

We use reasonable safeguards to protect our Service and your personal information, but no security measures are perfect: Quill.org uses reasonable physical, administrative, and technical safeguards designed to preserve the integrity and security of your personal information we maintain in connection with our Service. We cannot, however, ensure or warrant the security of any or all of the information you transmit to Quill.org. For instance, no Internet service or email message is ever fully secure or error free. In particular, emails sent to or from the Service may not be secure. Please take special care in deciding what information you send to us via email or for support help. Once we receive your transmission of information, Quill.org makes commercially reasonable efforts to ensure the security of our systems. When you enter sensitive information, we encrypt the transmission of that information using secure socket layer technology (SSL) or similar technologies. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or administrative safeguards. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and will notify you of the security incident in accordance with applicable laws and regulations.

Links to Third Parties : The Service may link to and may be linked by websites operated by other entities or individuals. If we include links to third parties and you click on that link, you will be leaving Quill.org and the privacy policy of that third party applies. Similarly, if you see a link to Quill.org on a third party website, then the privacy policy of that third party applies. In the event that you click on a link to an educational program run by another company, you will be directed to that company’s website and their privacy policy applies.This Quill.org Privacy Policy does not apply to (and we cannot control the activities of) such other third party websites, and you should consult the privacy policies of those third party websites.

7. Schools and Student Use

When the Service is used as part of the School’s educational program, the personal information related to the School’s student users (“Student Users”) may include information defined as “education records” by the Family Educational Rights and Privacy Act (“FERPA”) or other information protected by similar state student data privacy laws. We refer to this information as “Student Personal Data”.

Our commitment: Our collection and use of Student Personal Data is governed by our contracts with Schools, by our Privacy Policy, and by applicable privacy laws. For example, we work with Schools to protect Student Personal Data consistent with FERPA. When Quill.org provides services to a School or district, we do so as a “School Official” under FERPA, using student information only for authorized educational purposes as directed by the School.

For Student Users under 13, our privacy practices are informed by the Children’s Online Privacy Protection Act (“COPPA”). If you have any questions about reviewing, modifying, or deleting the personal information of a Student User, please contact your School directly.

Creation of School Accounts: By signing up for the service as a teacher, the resulting accounts are all school accounts. Please note that in order for Student User accounts to be associated with a School and recognized as School Accounts (as defined in our Terms of Service) , the accounts must be created by or at the direction of a School, using a school email address and associated with a School’s class on the Service. For example, a School Account is created when:

• a teacher creates the user name, login and password to establish Student User accounts and creates a class on the Service
• a teacher rosters a class using Google Classroom, Clever, or similar single sign-on service for School use
• an account is created by a Student User at the direction of a School, using a School email address and associated with a School’s class on the Service
• accounts are created pursuant to a separate contract between Quill.org and the school district (or educational agency) specifying that the accounts are School Accounts

Some of the specific ways that we use and protect Student Personal Data:

• We collect, maintain, use and share Student Personal Data only for authorized educational purposes and as described in our Privacy Policy, including as directed by the School, the Student User and/or the student’s parent or legal guardian (a “Parent”).
• We do not require children to provide any more personal information than is necessary to use our educational Services
• We do not disclose Student Personal Data for targeted advertising purposes. We do not display traditional, contextual, or any other form of advertising on Quill.org. We take steps to avoid the use of tracking cookies on webpages with child directed content. We do not allow third‑party cookies or similar technologies on our Service that collect data for the third party’s own advertising or analytics purposes.
• We do not build a personal profile of a Student User other than in furtherance of an educational purpose.
• We have implemented and maintain a data security program designed to protect the types of Student Personal Data collected and used by the Service.
• We will clearly and transparently disclose our data policies and practices to our users.
• We will never sell Student Personal Data. If we enter into a corporate transaction, such as a merger, acquisition, bankruptcy, or other sale of assets resulting in a transfer of user accounts, we will require the new owner to continue to honor the terms provided in this Privacy Policy or we will provide the School with notice and an opportunity to opt-out of the transfer of Student Personal Data by deleting the accounts or Student Personal Data before the transfer occurs.
• We will not make any material changes to our Privacy Policy or contractual agreements that relate to the collection or use of Student Personal Data without first giving advance notice.

How we disclose Student Personal Data

We disclose Student Personal Data in the manner described in our Privacy Policy under the Section entitled Disclosure of information. In addition, depending on the features and account controls applicable to the School Accounts, we may disclose information and performance data with other users on the Service, such as teachers or School administrators. If a Student User posts content in a community forum, their username and profile information will be visible along with the comment.

Depending on the manner in which Quill.org is used by a School and the terms of the agreement between the School and Quill.org, Quill.org may provide the School with access to certain Student Personal Data, School Account usage information and teacher user account usage information for school purposes, such as monitoring student learning activity and evaluating the effectiveness of the School’s use of the Service. Quill.org may also provide Schools with access to Student Personal Data, Student usage information, and teacher usage information in response to a School’s request.

No Targeted Advertising

Quill.org does not use, disclose, or compile Student Personal Data of Student Users on the Service for the purpose of marketing or advertising third party commercial products or services, including targeted advertising. We do not display traditional, contextual, or any other form of advertising on Quill.org. We do not collect or process any personal information for the purpose of tracking users across websites or displaying personalised advertisements on third‑party services.

How we retain and delete Student Personal Data

We will not knowingly retain Student Personal Data beyond the time period required to support an educational purpose , unless authorized to do so by a School, student or Parent.

Users can delete their accounts and personal information associated with the account at any time through account Settings. See “How can I cancel or delete my account” in the Quill.org Help Center for instructions.

The School is responsible for managing Student Personal Data in accounts that the School no longer needs for an educational purpose by submitting a deletion request. Schools should contact our School Partnerships Team to request deletion of Student Personal Data associated with School Accounts. We may request further information from you to verify the authenticity of a deletion request. We will assist our School partners in fulfilling their obligations under FERPA, including honoring any request from a School to provide access to, correct, or delete a Student User’s personal data, and we will coordinate similarly with an eligible student who exercises these FERPA rights after turning 18.

Questions about Student Personal Data

If you have questions about specific practices relating to Student Personal Data provided to Quill.org by a School, please direct your questions to your School. You may also email us at [email protected] if your school is unable to resolve your question.

8. Changes to this Privacy Policy

Quill.org may modify or revise this Privacy Policy from time to time: Quill.org will notify users of any changes to our Privacy Policy by posting the revised Privacy Policy with an updated date of revision on our Service. If we change this Policy in a material manner, we will do our best to notify you of the changes by posting a notice on our website before those changes take effect. We recommend that you review the Privacy Policy each time you visit the Service to stay informed of our privacy practices.

Supplement: Children’s Privacy Notice

This privacy notice supplements our Privacy Policy and provides additional information about how we collect, use and disclose personal information from children under the age of 13 (a “Child” or “Children”). Throughout this notice, the term “Student User” refers to a Child under 13. In the broader Privacy Policy and Terms of Service, “Student User” is used more generally for any K-12 student using Quill.org.

Quill.org is committed to Children’s privacy.

Protecting the privacy of Children is especially important to Quill.org. For that reason, we created certain features designed to help protect personal information relating to Children (“Student Users”). When a Child creates an account, we collect their information in compliance with applicable laws.

When Quill.org is used by a School, we rely on the School to provide the requisite consent, on behalf of the Parent, for Quill.org to collect information from a Student User under the age of 13 for educational purposes. W e permit the School to create Student User accounts and to provide the requisite consent, in lieu of the Student User’s Parent, for Quill.org to collect personal information of a Student User for this purpose. Schools may create a Student User account by adding students to the Service through Google Classroom, Clever, or similar Single Sign On service, providing a link or class code to join a class, or a School may create logins and passwords for each individual student. When Schools create accounts in this manner, we rely on the consent provided to us by the School and do not require additional consent from the Parent.

Parents of children under 13 may review or request deletion of their child’s information at any time. If your child’s account was set up through a school, please contact your child’s teacher or school to make such a request, and we will work with the school to promptly honor it. If the account was created outside of a school context, please contact us directly at [email protected] for assistance.

Users may view our content and do exercises without creating an account. Functionality is limited if users do not create an account.

Parent, Tutor or Caregiver accounts

Parents, Tutors or Caregivers may sign up for Quill. These accounts are treated as teacher accounts and grant the same functionality.

What information we collect from a Student User, and how we use this information

We collect a first and last name, username, and email address when a Student User registers for the Service. We collect information about the Student User’s use of the Service (activity completion, activity ratings, and performance data). We also collect usage and device information, as described in Collection of information. We do not require children to provide any more personal information than is necessary to use our educational Services.

We use information collected about Student Users to provide the Services, personalize their experience with appropriate and engaging content, to communicate with them, to improve our services, to develop new offerings, and for purposes of protecting the safety of our users and complying with legal requirements. For more information about how we use information about Student Users, see our description of Use of information.

Supplemental Terms

Paid Products

This paid products notice supplements our Privacy Policy in connection with paid products. If you purchase a paid subscription to Quill.org, we obtain information such as your name, email address, and mailing address, and our payment processor will also collect your credit or debit card number or other payment information. Please note that information collected by these payment processors is subject to their own privacy policy.

We may use this information to manage the services you receive and to communicate with you about your subscription.

Applicant information

This Applicant information notice supplements our Privacy Policy in connection with applicants. If you apply for a job with Quill.org via an online application or recruiting site, we will obtain the information you choose to provide in your application for that purpose. For example, we collect professional or employment-related information that typically includes details regarding your employment history, experience, and qualifications; as well as education information, including degrees obtained and academic records.

California Minors' Rights

If you are a registered user under the age of 18 residing in California, you are entitled to request removal of content or information you have posted publicly on our Service. To request removal, please Contact Quill.org for assistance. Please note that your request does not ensure complete or comprehensive removal, as the content or information may be retained subject to applicable law.

General Data Protection Regulation (“GDPR”)

If you are a resident in the European Union, United Kingdom, or other countries part of the European Economic Area, you may have certain additional rights:

Right of access and portability: The right to obtain access to your personal information, along with certain related information, and to receive that information in a commonly used format and to have it transferred to another data controller

Right to rectification: The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete

Right to erasure: The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed

Right to restriction: The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information

Right to object: The right to object, on grounds relating to your particular situation, to the processing of your personal information, and to object to processing of your personal information for direct marketing purposes, to the extent it is related to such direct marketing

Right to withdraw consent: The right to withdraw your consent at any time (though withdrawing your consent will not affect the lawfulness of processing that occurred before you withdrew your consent).

You may also have the right to make a complaint to the relevant Supervisory Authority. If you need further assistance regarding your rights, please contact us and we will consider your request in accordance with applicable law. In some cases our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.

For personal data subject to the GDPR, we rely on several legal bases to process the data. These legal bases include where:

The processing is necessary to perform our contractual obligations in our Terms of Service or other contracts with you

The processing is necessary for the purposes of our legitimate interests, such as in improving, personalizing, and developing the Service, marketing the Service, such as new features or products that may be of interest, and promoting safety and security as described above

You give us consent to do so for a specific purpose

The processing is necessary to comply with a legal obligation, a court order or to exercise or defend legal claims